Interestingly, one of the first things that you learn when you run an
engineering organization is that a good Quality Assurance organization
cannot build a high quality product, but it can tell you when the
development team builds a low quality product. Similarly, a high quality
Human Resources organization cannot make you a well-managed company
with a great culture, but it can tell you when you and your managers are
not getting the job done.
Read the very interesting Ben's blog at
http://bhorowitz.com/2011/10/06/management-quality-assurance/
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